Recycle bin

Every work item deleted from a protected project goes to the recycle bin, with sub-tasks that were deleted along with it.

Restore

1. Open Recycle bin. Select a work item’s key to see what Safety Net kept.
2. Tick the work items to bring back (up to 200 at a time) and choose Restore.
3. Follow progress on the page or under Activity.

What comes back

• All fields that can be set in your project: summary, description, assignee, reporter, priority, labels, components, versions, due date, estimates, custom fields.
• Status (through your workflow) and sprint, if the sprint is still open.
• Comments and work logs, each starting with “Originally written by @person on date”, because Jira records the app as their author.
• Links to work items that still exist, watchers, and sub-tasks under the restored parent.
• A note on the work item with its old key, and an issue property safetynet.restoredFrom.

Comments come back as internal notes in Jira Service Management projects unless they were public replies. A work item that had a security level is restored with the same level — if Jira won’t set it, nothing is created — and only Jira administrators can see or restore it in the recycle bin.