Support

Email enquiry@synexcodigital.com. We answer on business days, Malaysia time (UTC+8), usually within one business day and always within two.

Please include

• Your Jira site address (for example yourcompany.atlassian.net).
• What you were doing and what you expected — for undo or restore problems, the job’s title and time from Safety Net → Activity.
• Please don’t send work item content we don’t need.

Before you write

• Getting started and FAQ
• What can’t be restored
• Who can do what

Privacy requests

For personal data inside your Jira site, contact your site administrators. For anything else, email us — see the Privacy policy.